On November 17, 2022 the FCC issued a new report and order to improve 911 reliability by requiring service providers to notify the PSAPs in their service area of outages which might impact 911 service. This ruling will go in effect in 120 days after the final report is issued which most are expecting to happen real soon.
This means every VOIP reseller has to keep a database of all PSAP that their customers have 911 setup with and any outage that would affect a caller from reaching the PSAP...
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This means every VOIP reseller has to keep a database of all PSAP that their customers have 911 setup with and any outage that would affect a caller from reaching the PSAP...
Read more